Case Study
CRM Integration — Reliable API Sync for Sales Data
Authenticated CRM API integration delivering field-accurate JSON responses into an automation workflow via webhook.
Overview
We integrated an existing service workflow with an external CRM using clean, authenticated REST calls. The system maps sales objects exactly as documented and posts the resulting JSON into a downstream automation via webhook.
Key features
- ✓Sandbox + production environment support
- ✓Secure authentication and token handling
- ✓Field-accurate JSON mapping (types + nesting preserved)
- ✓Reliable error handling and retries
- ✓Webhook delivery into existing automation flow
- ✓Maintainable code with concise inline comments
Tech stack
- ✓Node.js integration service
- ✓REST API clients + auth handling
- ✓Schema validation / mapping
- ✓Webhook delivery pipeline
- ✓Logging & monitoring hooks
Business impact
- ✓Fewer sync failures and clearer debugging
- ✓Automation-ready JSON for downstream systems
- ✓Reproducible setup for new environments
- ✓Safer integrations with robust error handling
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