Case Study
Service E-Commerce — Orders, File Handover & Invoice Generation
Service-selling storefront with back-office order tracking, secure file management per order, and downloadable invoice generation.
This case study is anonymized to respect client confidentiality. We can walk through the live system privately under NDA during a call.
Overview
We built a production-ready service e-commerce platform where customers buy services instead of physical products. A back-office tracks each order end-to-end, manages service capacity, stores project files, and generates invoices on demand.
Key features
- ✓Service catalog + checkout flow
- ✓Order lifecycle tracking (end-to-end)
- ✓Service quota / slots management
- ✓Secure file upload & attachment per order
- ✓Invoice generation (downloadable PDF)
- ✓Admin roles + customer support hub
Tech stack
- ✓Frontend (React / Next.js)
- ✓Backend APIs (Node.js / Express)
- ✓Database (MongoDB / PostgreSQL)
- ✓File storage (S3/Cloudinary or local)
- ✓Invoice generation (PDF)
Business impact
- ✓Clear operations visibility for every order
- ✓Reduced support time with centralized files
- ✓Faster invoicing and better record keeping
- ✓Designed for maintainability and extensibility
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